Returns & Exchanges

We want you to feel confident with every purchase. If something is not quite right, please review the return and exchange guidelines below.

Return Window

You may request a return or exchange within 30 days of delivery.

To be eligible, items must be:

• Unworn, unwashed, and unused
• In their original condition
• Returned with all original tags and packaging
• Free from stains, odors, pet hair, or other signs of wear
• Accompanied by valid proof of purchase

For hygiene reasons, socks that have been worn, washed, tried on directly against the skin, or removed from sealed packaging may not be eligible for return unless they are defective or incorrect.

How to Request a Return or Exchange

Before sending anything back, please contact our customer support team through the contact information provided on our website.

Please include:

• Your order number
• The item you wish to return or exchange
• The reason for the request
• Clear photos if the item is damaged, defective, or incorrect

Once your request is approved, return instructions will be provided.

Please do not send items back without prior approval, as unauthorized returns may not be accepted.

Exchanges

Exchanges are subject to product availability.

The fastest way to receive a different size, color, or style may be to return the original item and place a new order.

If the requested replacement is unavailable, we may offer:

• Another available item
• Store credit
• A refund to the original payment method

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact our customer support team within 7 days of delivery and provide clear photos of the issue.

After reviewing the request, we may offer a replacement, refund, or another appropriate solution at no additional cost.

Non-Returnable Items

The following items are generally not eligible for return or exchange:

• Worn, washed, used, or altered products
• Items without original tags or packaging
• Items showing stains, odors, damage, or signs of wear
• Gift cards
• Personalized or custom-made products
• Clearance or final-sale items, where clearly marked
• Items returned after the return window
• Socks opened or tried on in a way that makes them unsuitable for resale, unless defective

Return Shipping

Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are generally non-refundable.

We recommend using a trackable shipping service and keeping the shipping receipt. We are not responsible for return packages that are lost, delayed, or damaged in transit.

If the return is caused by an error on our part, reasonable return shipping costs may be covered.

Refunds

Once a return is received and inspected, the customer will be notified whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on the bank or payment provider.

We reserve the right to reduce or refuse a refund if the returned item does not meet the conditions stated in this policy.

Partial Returns and Promotional Orders

If part of a bundle, multipack, or promotional order is returned, the refund may be adjusted to reflect the value of the items kept.

Multipacks must generally be returned as a complete set.

If a return causes the order to no longer qualify for a discount, gift, or free-shipping promotion, the applicable promotional value may be deducted from the refund where permitted.

Order Changes and Cancellations

Orders may begin processing shortly after they are placed.

Customers should contact customer support as soon as possible to request an order change or cancellation.

Changes or cancellations cannot be guaranteed once an order has entered processing or has been shipped.

Contact Us

For questions about returns or exchanges, please use the contact options available on our website.

Please contact customer support before mailing any return.

This policy does not limit any rights available under applicable consumer protection laws.